65 Boundary Road / Grens Weg, Gordons Bay, Western Cape
Updated August 21, 2021
Reference in this policy to "we", "us", "our", or any similar terms is to Highcliffe House.
Highcliffe House's Data Subjects are typically persons seeking information relating to accommodations in vacation planning or who have booked accommodation with us. We act as the Responsible Party for the processing of Personal Information, as defined in POPIA, in order to provide our services and fulfill all transactions with you.
Highcliffe House is a business registered and domiciled in the Republic of South Africa, processing data in the Republic of South Africa and, as such, complies with the South African Protection of Personal Information Act No. 4 of 2013 (POPIA).
We may collect Personal Information from you in the following ways:
When enquiring about or securing our services, we provide you with electronic communications relating to your enquiry. In order to do so, we collect the following Personal Information from you:
We use Personal Information for one or more of the following purposes:
Where necessary to protect our legal rights and interests, or the interests of others, we may also use Personal Information in relation to legal claims, compliance, audit, risk management, law enforcement processes and other regulatory functions.
We may share your Personal Information with:
We may also disclose Personal Information as allowed or required by POPIA for legitimate business purposes or in accordance with applicable laws and regulations.
We will otherwise treat your Personal Information as private and confidential and will not share it with other parties except:
When we engage with business partners or third party service providers that process your Personal Information in order to provide services to you or to fulfill a transaction, these entities will:
The Personal Information you provide to Highcliffe House should be accurate, complete, and up-to-date. Should your Personal Information change, it is your responsibility to notify us of the change and provide accurate information.
Where indicated, it is obligatory for you to provide your Personal Information to us to enable us to provide you with information on our accommodation and services, and to process and fulfill transactions with you. Should you decline to provide such information, we may not be able to provide you with the information or services you have requested.
In order for us to provide you with information about our services, you accept and agree that:
You may withdraw your consent to receiving electronic communications at any time by contacting us at email@example.com but should you withdraw consent, you may not receive further communications regarding any current or future enquiries from us.
We may transfer your Personal Information to third party service providers in order to provide our services to you and fulfill transactions with you.
You may withdraw your consent to us Processing your information across borders, however this may mean that we are no longer able to offer our products or services to you.
Highcliffe House's services are typically not available to individuals under the age of 18 (children) and we will not ordinarily or purposefully collect and process the Personal Information of Children. Highcliffe House has no control over whether children under the age of 18 visit our website, view our content, or submit email enquiries to us and any activity in this regard undertaken by a Data Subject under the age of 18 should be done so with the consent of their parent or legal guardian.
We support the right of our Data Subjects to have access to their Personal Information. The Personal Information Highcliffe House collects, and the ways in which we use it, are necessary for us to provide our services to you. A Data Subject (you) may request access to any and all Personal Information Highcliffe House may have upon providing sufficient proof of identity.
You may request that we:
These rights are limited in some situations, such as where we are legally required to Process or store your Personal Information, and may limit your ability to use our services. If you would like to exercise any of the above rights, please contact us at firstname.lastname@example.org with your request.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
For information on how to delete or reject cookies, you can consult the "help" function within your browser, or visit www.allaboutcookies.org, where you will also find more information about cookies generally.
As a Responsible Party, Highcliffe House will notify you and the relevant supervisory authority as soon as we become aware of any data breach that is likely to result in the unauthorised access or exfiltration of any of your Personal Information or which may result in any risks to your privacy rights and freedoms.
Highcliffe's House Information Officer is:
Name: Jane Yeomans
Phone: +27 21 856 0845
Postal Address: Postnet Suite 117, Private Bag X4, Gordon's Bay, South Africa, 7151